We do not offer refunds of any kind because your server requirements prevent us from successfully installing your new template. Please be sure to check with your hosting company to see if your server fully supports the CRE Loaded scripts. If we attempt your installation and cannot complete it because of server issues we will send you the template as a download link only. You will still be charged for the installation service in this situation.
Template Downloads
All orders are manually reviewed by our Fraud Detection Department before being approved.
After payment information has been approved which could take up to 24 hours EST, you will receive an email from The Template Shop with the instructions on how to download your osCommerce Template. You are allowed two downloads within 24 hours of purchase.
If the above download procedure has not been successful for you, please contact us and the template will be sent to you via email. There may be up to a 24 hour delay in receiving your template during the business week, and 48 hours on weekends.
Server and Software Requirements
CRE Loaded 6x is an open source e-commerce solution under on going development by the open source community. Its feature packed out-of-the-box installation allows store owners to setup, run, and maintain their online stores with minimum effort and with no costs involved.
CRE Loaded 6xx combines open source solutions to provide a free and open development platform, which includes the powerful PHP web scripting language, the stable Apache web server, and the fast MySQL database server.
CRE Loaded 6x can be installed on most PHP3 or PHP4 enabled web servers, on most environments that PHP and MySQL supports, which includes Linux, Solaris and BSD environments. Currently PHP5 and MySQL5 are not supported.
CRE Loaded software consists of web scripts, the performance of which is highly dependent on and controllable by a hosts server settings. This poses difficulties which make it impossible for The Template Shop to warrant the performance of our software on any given server.
If you have problems with our software you may seek support at the forums on our forums, the oscommerce.com forums or the creloaded.com forums. You may seek assistance from your hosting companies technical support department. You may hire, at your own expense, a programmer to adjust the software to work with your server. You may switch hosting services to any hosting company of your choice which supports osCommerce hosting in general, or CRE Loaded in particular. We recommend Level Ten Web Hosting as a Certified Web Hosting Company.
Some products are intended for re branding and resale by web professionals. Such products are distributed in compliance with the copyright policy of the osCommerce project. No refunds will be tendered for inclusion of required copyright notices.